Our Philosophy header

Our Philosophy

The philosophy of each of our care homes, our management team and all our staff are based on the values which exist in any community; a respect and freedom for the individual to pursue personal goals and interests, constrained only by the needs of living with others.

Our care homes are committed to the following core principles in all that we do:

  • Ensuring all residents have their privacy respected, and the right to be left alone/ undisturbed / free from intrusion in relation to his or her affairs.
  • Every resident will be treated with dignity, as an individual and with respect, regardless of his or her circumstances, by recognising their uniqueness and their personal needs.
  • We encourage personal independence and give support with the physical and emotional needs of day to day living when required.
  • Ensuring residents are given the ability to exercise freedom of choice, by encouraging them to voice their opinions
  • Maintaining at all times the rights and entitlements of our residents, with the aim of involving them as far as possible in decisions regarding their care.
  • Offering fulfilment by recognising residents personal aspirations and abilities in all aspects of their day-to-day life, and ensuring the continuation of all activities and pastimes pursued by residents before moving into the Home, where possible.
  • The care we provide ensures security for the residents and their property, and also protects them from both the behaviour of others and from any undue danger created by themselves or circumstances.

To whom it may concern,

I regret to inform you that due to the recent rise in COVID-19 across the nation, along with difficulties accessing regular and effective testing, Sohal Healthcare have taken the step of once again closing all of our services to non-essential visits.

We understand how much distress this will cause and can assure you that this measure has been taken as a last resort and is with deep regret. We truly believe that this is the most effective way of preventing COVID-19 spreading in our care homes.

As of Monday the 14th of September 2020, all homes in the group will again close their doors to all non-essential visits. Residents will still have access to health professionals throughout this closure, but it does mean that non-medical visitors, such as hairdressers and entertainment will also be cancelled.

We hope to update you soon as to when we can re-open and will be reviewing the situation on a weekly basis. I cannot put a date on when are likely to reopen as we will need to see an improvement in the daily figures and/or have better access to testing across the group. As soon as there is any sort of change we will let you know immediately.

This decision has been made at senior management level so please bear this in mind if and when speaking to staff at our care homes.

If you have any questions, or would like to discuss this further, please contact me on r.stokes@sohal.healthcare

Yours Sincerely


Rory Stokes

Operations Manager – Sohal Healthcare